How to Cancel Your Hims Subscription: A Step-by-Step Guide

nycPro | How to Cancel Your Hims Subscription: A Step-by-Step Guide
nycPro | How to Cancel Your Hims Subscription: A Step-by-Step Guide

Hims is a telehealth company that sells a suite of products and services for men's wellness, everything from hair loss to mental health. Their subscription model sends regular deliveries of products tailored to the subscriber's needs with the convenience of ongoing treatments. There might be a time when you need to cancel your subscription with Hims. This process will help one understand the steps that probably incur fees and other important considerations moving forward.

What Types of Subscriptions Does Hims Offer?

Hims offers a variety of subscriptions, including:

  • Hair Loss Treatments: Minoxidil, finasteride, and other hair care products.
  • Skin Care: Anti-aging products, acne treatments, amongst other care products.
  • Mental Health: Access to therapists, psychiatric services, and medication for anxiety and depression.
  • Sexual Health: Erectile dysfunction medication and products, among other sexual health requirements.
  • Primary Care: Services related to general health, consultation, and treatment.

Subscriptions usually put each on a recurring basis so that the products or services keep showing up with regularity and without having to reorder them.

Methods for Canceling a Hims Subscription

The methods to cancel Hims Subscription are there several. Based on what you like, the following alternatives are available:

1. Online Cancellation via Your Hims Account

  • Step 1: Log in to your Hims account on their website.
  • Step 2: Navigate to the "Subscriptions" section, where you can view all active subscriptions.
  • Step 3: Select the subscription you wish to cancel.
  • Step 4: Follow the prompts to cancel the subscription. You may need to confirm your decision and provide a reason for cancellation.
  • Step 5: Once completed, you should receive a confirmation email.

Hims recently started an online portal exclusively for subscription cancellation. With the help of the portal you can use the following methods to unsubscribe your subscriptions: Or you may prefer these other methods.

2. Cancellation via Email

  • Step 1: Compose an email and tell them to cancel your subscription account. Specify your full name, account information, and the relevant subscription you want to cancel.
  • Step 2: Send the email to support@forhims.com, which is the official Hims customer support email address.
  • Step 3: Expect a reply from customer support that will contain a cancellation confirmation. This might take a few business days until the support team gets back to you.

3. Cancellation via Phone

  • Step 1: Call Hims, get the suggestions and more details by the numbers given in the "Contact Us" section on their website.
  • Step 2: Give your account data and tell them the subscription you are clear on.
  • Step 3: Follow the official's directives for carrying out the termination.
  • Step 4: Also, request a confirmation email or a reference number for your file.

Specific Requirements and Timeframes for Cancellation

  • Notice Period: Most frequently, Hims requires that you cancel at least 48 hours before your next billing cycle to avoid being charged for the next period.
  • Subscription-Specific Policies: Certain subscriptions, primarily those which consist of medications, could be tied with specific cancelation policies.

Take a situation when a patient should first have a consultation or confirm his or her cancellation with a health care provider before he or she can go through the process of medication prescription and distribution.

Potential Consequences of Cancellation

  • Early Termination Fees: Broadly, Hims will not charge early termination fees. Nevertheless, one must ensure that the terms and conditions associated with a certain type of subscription are scrupulously followed.
  • Loss of Benefits: Termination of a subscription will usually deprive you of the ongoing benefits, like seeing a doctor when you are not well or your medicine refills. Make sure you schedule your health care visits before canceling.

Tips to Avoid Automatic Renewal or Unwanted Charges

  • Set a Reminder: If you intend to cancel your subscription, set a reminder a few days before your billing cycle ends.
  • Check Your Subscription Settings: Regularly review your subscription settings to ensure no unwanted services are active.
  • Monitor Your Billing Statements: Keep an eye on your bank statements for any unexpected charges, especially after canceling.

How to Contact Hims Customer Support

If you encounter issues or have questions about the cancellation process, Hims customer support can assist:

  • Email: support@forhims.com
  • Phone: Visit the Hims website for the most current phone number.
  • Live Chat: Available on the Hims website during business hours.

Common Issues and FAQs

  • What will happen if I suddenly decide to cancel my next delivery?
    If you cancel immediately before the deadline of your scheduled shipment, you might be able to get something delivered properly as per the timing. The best way is to cancel at least 48 hours before your billing cycle so you can avoid this.

  • How long before my Restart of the Subscription's End-Day?
    Yes, you may usually activate your subscription again at any time by means of logging into your Hims account and selecting the appropriate options.

Alternatives to Cancellation: Pausing or Modifying Your Subscription

If you're unsure about fully canceling, Hims offers options to pause or modify your subscription:

  • Pausing: You can pause your subscription for a certain period if you only need a temporary break.
  • Modifying: Adjust the frequency of shipments, change the products you receive, or update your plan to better fit your current needs.

Conclusion

Undoing your Him's subscription is an easy, but important to apply the correct ways so you would not face unplanned scares in your credit card and you would not get disconnected. Whether you opt to close your account through the Internet, write a letter to the head office, or alternatively, talk to the customer support, you have to be prepared for the possible consequences and know the way of reaching the customer support.

It's a good idea to first consider changes such as temporarily pausing or modifying your subscription as an alternative to completely canceling.

Bobby

Bobby

NYC blogger exploring the vibrant world of technology and fintech. Join me as I uncover the latest innovations, trends, and hidden gems in the city. From cutting-edge startups and emerging tech hubs.
MANHATTAN, NEW YORK, UNITED STATES